180 Day Warranty and 100% Guaranteed!
All Biodirect Liquid Handlers are Refurbished, Tested and Verified to OEM Specifications. Our robots are put through vigorous testing to ensure that the equipment you purchase is “Like New” in every way. Biodirect lab technicians refurbish, test and certify that all of our liquid handlers meet OEM specifications before the equipment is delivered to our customers.
This practice of thorough testing and certification allows us to offer the best-in-the-business Warranty – 180 Days! This includes parts and labor. We stand by every liquid handling robot that we sell. We have been in business for over 10 years, providing high quality and cost effective options for labs from every part of the globe. We have worked very hard to build a sterling reputation and many laboratories rely on us as a dedicated supplier for all their equipment needs. Don’t be fooled by other resellers and ‘eBay’ equipment brokers who sell “as is” equipment and offer very limited, or no warranties.
Through our Lab Squad division we offer full Depot, Field Services and Assay support services for all major liquid handlers, including but not limited to:
We offer Service & Maintenance contracts!
The LabSquad is a business unit of Biodirect Inc. With a decade’s worth of experience refurbishing thousands of instruments, Biodirect has a unique portfolio of product experience that is unsurpassed.
We’ve see it all. Well, pretty much a large variety of it all…the good and the bad. Our experience has enabled us to create detailed support procedures that allows Biodirect to offer six month or longer warranties on all refurbished instruments – almost unheard of by competitive standards.
So, we spun off as a new business. Post sales support is one of the key reasons why Biodirect is so successful. Customers know that they back up what they sell and do whatever it takes to keep their products operational. The LabSquad continues that tradition of excellence and takes it to a new level. LabSquad technicians are able to support equipment sold by Biodirect, OEM’s and even used equipment brokers.